Terms and Conditions - Garden Maintenance Knightsbridge
Welcome to Garden Maintenance Knightsbridge. By engaging our services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a mutual understanding of our service offerings and your responsibilities.
1. Service Agreements
Our garden maintenance services are provided based on the specifications outlined in the service agreement. This agreement includes the scope of work, frequency of visits, and any additional services requested.
Scope of Services
- Lawn Care: Mowing, edging, and fertilizing.
- Pruning and Trimming: Shaping shrubs, hedges, and trees.
- Planting: Flower beds, shrubs, and tree installation.
- Weed Control: Manual and chemical removal.
- Seasonal Clean-Up: Leaf removal, debris disposal, and garden preparation for different seasons.
2. Payment Terms
Payments for our services are due as per the agreed schedule in the service contract. We accept various payment methods, including bank transfers, credit cards, and online payment platforms.
Billing Cycle
- Monthly billing for ongoing maintenance services.
- One-time billing for special projects or additional services.
Late Payments
Late payments may incur additional fees. It is essential to adhere to the payment schedule to avoid service interruptions.
3. Client Responsibilities
Clients are expected to provide access to the property during scheduled maintenance times. It is also the client's responsibility to inform us of any specific preferences or restrictions regarding plant care or garden design.
4. Cancellation and Rescheduling
Clients may cancel or reschedule services with a minimum of 48 hours' notice. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
5. Liability and Insurance
Garden Maintenance Knightsbridge is fully insured to cover any accidental damages that may occur during service delivery. However, we are not liable for pre-existing conditions or issues caused by third parties.
Damage Claims
In the event of damage, clients must notify us within 24 hours. We will assess the situation and address any valid claims promptly.
6. Health and Safety
Our team adheres to strict health and safety protocols to ensure a safe working environment. Clients are encouraged to inform us of any potential hazards on the property before service commencement.
COVID-19 Guidelines
We follow the latest COVID-19 guidelines to protect both our clients and staff. This includes wearing masks, sanitizing equipment, and maintaining social distance when necessary.
7. Changes to Terms and Conditions
Garden Maintenance Knightsbridge reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
8. Privacy Policy
We are committed to protecting your privacy. Personal information collected during service agreements is used solely for service delivery and will not be shared with third parties without your consent.
9. Dispute Resolution
In the event of a dispute, we aim to resolve issues amicably through direct communication. If necessary, disputes will be handled in accordance with the laws governing the jurisdiction in which Garden Maintenance Knightsbridge operates.
10. Termination of Services
Either party may terminate the service agreement with a 30-day written notice. Termination must be documented and acknowledged by both parties to be effective.
11. Intellectual Property
All designs, plans, and materials provided by Garden Maintenance Knightsbridge are the intellectual property of the company. Unauthorized use or distribution of these materials is prohibited.
12. Force Majeure
We are not liable for any delays or failures in service delivery caused by events beyond our control, including natural disasters, acts of government, or other unforeseen circumstances.
13. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Garden Maintenance Knightsbridge operates. Any legal actions will be conducted within this legal framework.
14. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Garden Maintenance Knightsbridge. We look forward to providing you with exceptional garden care services.